Business Enterprise Dashboards
Gain insights with real time Key Performance Indicators (KPIs) by displaying them in dashboards that tell stories about your processes. This video provides a snapshot of some visuals for quality indicators that everyone can rally around when tracking performance to goals and bench-marking breakthrough performance.
Predictive Analytics / Business Intelligence (BI)
So many of us have disjointed data sets which make it difficult to visualize what our data is telling us when we create and view reports. We can create dashboards by using tools we are already familiar with, like Excel.
A large organization contacted System One to help them with their End User Support. The organization’s current support system was expensive, difficult to maintain and underutilized. One of the issues that the organization faced with their support team was with the fluctuation of ticket volume throughout the day.